Our Estate and Block Management includes:
Preparation of an annual budget to assess the level of annual service charges.
Regular billing and collection of annual service charges.
Provision of a periodic report of income, expenditure and cash flow.
Preparation and submission of annual accounts by an independent accountant.
Preparation of a reserve fund plan relating to cyclical maintenance and major repairs.
Arrears collection management including individual repayment plans and pursuit of non payers to small claims court and debt recovery agents.
Administering a client trust bank account on behalf of the Residents Management Company.
Calling Annual General Meetings to be held locally including preparing meeting agendas, issuing invitations for AGM’s to shareholders and actioning matters arising from meetings.
Circulating minutes of meetings held to all Shareholders of the Residents Management Company.
Filing returns with Companies House and ensuring legislation is adhered to.
Corresponding with Directors and responding to Shareholder / resident enquiries.
Out of ours emergency service by text message and instant email.
Regular visits to developments by a Hillmount Manager ensure we can react to maintenance or repair issues and Shareholders can directly voice queries they have.
MAINTENANCE & REPAIRS
Preparation of a long-term maintenance and repair plan.
Perform routine maintenance, repairs and cleaning of open space and communal areas including stairs, lifts, grass, shrub beds, trees, pavements, roads and street lighting if required.
Deal with day to day repairs promptly and efficiently.
Preparation of maintenance plans for plant and machinery.
Advise on major contract work and the use of specialist professionals and contractors.
Liaising with maintenance contractors as and when required.
Annually tendering services to ensure value for money.
Ensuring contractors have appropriate insurance in place before conducting work.
Arranging appropriate insurance cover for buildings and communal areas.
Obtaining multiple quotations to ensure value for money.
Satisfying endorsements made by the Insurer including signage, life saving equipment, safety features etc.
Regular site visits by a Hillmount Manager to prevent and react to possible dangers.
Assist with claims management and co-ordination of repair projects.