Rapid Response Maintenance

Property Management Company in Colchester, Essex · More property management companies in Colchester CO7 8SD

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About the Business

Rapid Response are well versed at managing a range of customers across a multitude of industry sectors, and administering multiple jobs can be a time consuming business without the right systems in place. Utilising our state of the art property service software, we are able to provide a highly efficient service that gives up to the minute details and status on projects.

Our systems not only helps us to manage our workload efficiently with scheduling, costings and job sheets – it also helps us to manage our customers. From service to sales, we can communicate right across the information chain from service engineer, administrative staff and project management, which in turn helps us to complete jobs more efficiently and track complicated projects from beginning to end.

Each of our contracts are allocated to a ‘responsible contact’ in the Rapid Response office. Once a project is underway and booked in by the planning team, engineers are assigned, and the project is scheduled.

Every project is then confirmed internally the day before commencing works to make sure engineers are fully conversant with the project requirements, and materials required ready for the following day's work.

Following completion of works, a completion sheet is presented to the client/occupier, and photographs are taken and along with an invoice, emailed to the client.

As a specialist maintenance company servicing some of the largest portfolios in the country, we of course provide a wide and varied range of services to meet the needs of our clients.

These include:

Gas Work & Heating.
Plumbing work.
Electrical work.
Structural work.
Roofing.
Major building work.
Window & door maintenance.
Specialist works.
Drainage.
Other services.

Services covered

Residential Property Management Commercial Property Management Lettings & Tenancy Management Building Maintenance Property Inspections HMO Management Short-Term Lettings Rent Collection & Arrears Management Property Refurbishment Service Charge Management Legal & Regulatory Compliance